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(Soneni Varekamp especially)įrom a customer point of view you have a great team and I thought it was worth taking the time to let you know. Then there is the sales team – Shehzaad Toefy who helped me register my service before the lockdown so I am able to work from home in a prompt and sufficient way.Īccounts team - when I had challenge with my billing sorted it out promptly and professionally without any challenges. When connections are slow even after installation he would enquire on our behalf where he can. He spent the required time to ensure our connection is what it should be and didn’t stop until it was exactly that. The Internet company comforts you in the fact that youre not a bad son, you just need better Internet. AT&T thinks it would be a shame to disappoint her because youre cable Internet speeds prevent you from getting on the call. I cannot tell you how wonderfully refreshing it was to see such incredible dedication and work ethic from someone in our day and age especially Rustenburg. Youre mom is a special lady and you promised her a video call on her special day. To the exception of the rule the service did not in any way become less. We again spoke the next day and he went out of his way to assist us even after hours to check that our location would be suitable. The other supplier never got to me.Ĭornelle Erasmus - who was recommended by someone on our local group - on the other hand I phoned at 16h30 the previous day where he was with a client.
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The other 1 supplier took over 2 weeks to get to me and when he did he wanted me to remove a huge amount of trees to get this thing working. I contacted 2 suppliers not including Cornelle. I just wanted to share my wonderful experience I had from multiple members of the Screamer Team.Īs this would be I am working from home and we are on a farm outside Rustenburg so needless to say connectivity is a huge challenge not to mention service.